10 Hidden WhatsApp API Facts That Will Blow Your Mind!
Sandbox Environment:
WhatsApp offers a sandbox environment for developers to test and experiment with the API before deploying it in a live environment.
Message Templates
WhatsApp API allows businesses to create pre-approved message templates for seamless customer interactions, ensuring compliance and consistency.
End-to-End Encryption:
WhatsApp API ensures end-to-end encryption, safeguarding all messages and media shared between businesses and customers.
Interactive Messages:
Businesses can send interactive messages with quick reply buttons and call-to-action buttons, enhancing customer engagement and response rates.
Session Messaging:
The API supports session messaging, where businesses can respond to customer messages within a 24-hour window without incurring additional charges.
WhatsApp API allows the sharing of rich media, including images, videos, documents, and location data, making communication more dynamic and informative.
Rich Media Support:
Businesses can set up automated replies for frequently asked questions, providing instant responses and improving customer satisfaction.
Automated Replies:
Delivery and Read Receipts:
WhatsApp API provides delivery and read receipts, giving businesses insights into message status and customer engagement.
The API supports multiple languages, allowing businesses to communicate with customers in their preferred language, enhancing user experience.
Language Localization:
The API supports two-factor authentication, adding an extra layer of security to protect business accounts from unauthorized access.