Introduction
At WapX’s Privacy policy, we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our services. By using our services, you agree to the practices described in this policy.
Key Terms
- WapX (“we”, “us”, or “our”) is the company that collects and processes personal data as described in this policy.
- Personal Data refers to any information relating to an identified or identifiable individual (“Data Subject”).
- Customer or Client refers to a legal business entity with whom WapX has an agreement to provide services.
Scope of Services
WapX offers a suite of WhatsApp-based solutions designed to enhance user communication and management. Our services include automation, CRM, commerce, and marketing tools, all aimed at improving efficiency and user engagement.
Information We Collect
We collect various types of information to provide and improve our services:
Personal Information:
- Contact Details: Name, email address, phone number, and other contact information.
- User Credentials: Authorisation credentials and other authentication details.
- Usage Data: Information about how you use our services, including log data, device information, and IP addresses.
Non-Personal Information:
- Technical Data: System and application software details, hardware identifiers, and other technical data that do not personally identify you.
How We Use Your Information
We use your information for various purposes, including:
- Providing and Managing Services: To identify and authenticate users, deliver requested services, and process transactions.
- Improving Services: To understand how our services are used, enhance performance, and develop new features.
- Communication: To contact you with updates, marketing materials, and information about our services.
- Compliance and Security: To comply with legal obligations, prevent fraud, and ensure the security of our services.
Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may disclose personal data to third-party service providers who assist us in delivering our services. These providers are contractually obligated to maintain the confidentiality and security of your information.
- Legal Compliance: We may share information as required by law or to respond to legal processes, enforce our terms of service or protect the rights, property, or safety of WapX, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the relevant third party.
Cookies and Tracking Technologies
We use cookies and similar technologies to collect and store information when you visit our website or use our services. Cookies help us understand website activity, personalize your experience, and improve our services. You can manage your cookie preferences through your browser settings.
Data Security
We implement various security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments.
Your Rights
You have the right to access, update, and correct your personal data. You can request to delete your data or restrict its processing under certain conditions. To exercise these rights, please contact us at hello@wapx.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and your continued use of our services after the changes take effect constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
WapX
Email: hello@wapx.com
By using our services, you acknowledge that you have read and understood this Privacy Policy.